SEND ONLINE

Send documents from any device and from anywhere with the same legal validity.

Burofax

Send documents urgently and securely

Letter

Send a digital, ordinary or certified letter

Postcard

Send digital postcards online

PREPARE ITEMS TO SEND

Print out your labels and pay for your deliveries before going to the Post Office

PAQ 48

Delivery in 24/48 hours, depending on point of origin and destination

Certified Letter

Guarantee reception with a signature

Administrative Notifications

Suitable service for legal communications

WE CAN HELP

Paq Standard

Why pay more when you don’t need it to get there early?

The highest quality service at a very fair price.

  • Geographical Coverage: Nacional, Andorra y Portugal peninsular.
  • Size: Length + Height + Width = 210 cm.
  • Weight: Maximum 30 kg.
  • Delivery times: 48-72 hours, depending on the origin and destination.
Correos ExpressCorreos

Sold by

Non-urgent parcel delivery with the highest efficiency and quality at the market’s best price.

Thanks to our extensive network, parcels can be delivered to home addresses, Post Offices and CityPaq automated parcel terminals. Includes SMS and/or email notifications to the recipient.

With the option of requesting pick-up of the posted items (contract clients), incident management and information feedback.

Save time at the post office and prepare items for posting from your computer in just four steps:

Online Paq Standard Parcel shipment:

1. Describe the items.

2. Register all the recipients to whom you want to send the parcels and indicate if you want to include any additional service.

3. Pay for the delivery directly online using a bank card or PayPal, or indicate if you prefer to pay in a Correos Office. You can charge it to your Correos account or use a prepaid envelope.

4. Print the labels identifying the parcels and the list of parcels (when applicable); you will need these when depositing at the post office. If you have any questions about how this service works, please ask Correos' Commercial Service department.

If you have any questions about how this service works, please contact the Correos Commercial Service.

Delivery types:

Deliveries are signed for and completed within a guaranteed period. There are 4 different delivery types:

  • Home Delivery: consists of 2 attempted deliveries and 15 days kept at the local Post Office. Delivery type available for private and contract clients. *The only delivery type applicable to items shipped to mainland Portugal.
  • Delivery to a Selected Post Office: the item is sent to the Post Office chosen by the customer from among those offering the parcel collection point service, where the recipient will have 15 days to collect it. The recipient will be notified by SMS and / or email that a parcel is waiting at the post office, and reminders will be sent if they do not pick it up.
  • Delivery to Reference Office: Item is delivered to the Correos Office nearest the indicated home address, where the recipient will have 15 days to collect it.  The recipient will be notified twice of the parcel’s arrival, by SMS and/or email (the second 5 days later)
  • CorreosPaq Delivery: The CorreosPaq service consists of a network of automated parcel terminals in public places (CityPaq) and multi-family housing units (HomePaq). They let users receive and send parcels conveniently and securely, 24 hours a day, 365 days a year.

 

Single-parcel and Multiple-parcel Shipments:

Up to 10 packages for customers with a contract. 

Package Weight:

  • Maximum actual Weight: up to 30 kg.

Volumetric weight:  For parcels in which the weight is not proportional to the size, the criterion applied will be weight/volume (167Kg/m3). This ratio will be verified upon intake of the parcel, under the following formula: length x height x width expressed in cm / 6,000.

 

Size:

Sizes:

  • Box:  Maximum dimensions:  L+H+W = 210 cm., the largest dimension not exceeding 120 cm. Minimum dimensions: 15 x 10 cm.
  • Roll or Tube: Maximum dimensions  L= 120 cm., D= 30 cm. Minimum dimensions:  The dimensions that allow a 10 x 14.5 cm label to be attached.

 

Extra dimensions:

1. With the Paq Premium and Paq Standard products, for parcels whose destination is inside Spain or Portugal, the maximum dimensions currently allowed for each shipment are: 

  • No measurement can exceed 120 cm.
  • The total for width + length + height cannot exceed 210 cm. 

2. For each one of the maximum allowed dimensions, two maximum allowed levels have been defined: 

  • Standard Maximum (the current maximum).
  • Extra Maximum (greater than the current maximum).

 

Levels

Parameters for the maximum allowed dimensions

Standard

Extra

No measurement can exceed

120 cm.

170 cm.

The total for width + length + height cannot exceed

210 cm.

270 cm.

 

3. Exceeding the standard measurements carries an extra delivery charge corresponding to the percentages that are displayed in the following table.

 

Description

Surcharge

No exceeding dimensions:

0 %

One exceeding dimension “One of the measurements exceeds the standard maximum”

35 %

One exceeding dimension “Width + Length + Height exceeds the standard maximum”

35 %

Two exceeding dimensions: (all)

70 %

 

Guarantees: When the delay is attributable to Correos, we will reimburse you.

 

Si eres empresa y quieres que te hagamos una oferta personalizada, solicita información.
Paq Standard
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